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Rosie Cooper blasts North West Ambulance Service following constituents death

MP has had two cases brought to her attention over the past couple of months

West Lancashire MP Rosie Cooper

A West Lancashire MP has blasted ambulance services bosses over the death of a constituent who she claims was refused paramedic treatment.

Rosie Cooper said she knew of two cases in which ambulances were either delayed or refused outright.

In one case, she claims, a woman was told to go to her doctor by an ambulance service call centre operative.

When she got there, her doctor immediately called an ambulance and the woman was rushed to hospital. She died less than 48 hours later.

Mrs Cooper said: “It is absolutely unacceptable for these delays to happen.

“It is shocking to hear of the recent case of a death which may have been avoided had the North West Ambulance Service responded differently to that call.

“Another constituent of mine recently has been luckier in eventually getting a paramedic sent out after over two hours waiting, but this just shows that there are serious questions that need to be asked of the ambulance service and their ability to get to people who need them in a timely way.

A North West Ambulance Service spokeswoman said; “The trust strives to reach all patients as quickly as possible however, there has been a significant increase in the demand for our services with a 7.3% increase in the number of calls received between 1 April to 31 July 2014, compared to the previous year.

“All calls are prioritised according to clinical need and we always advise patients to call back should their condition deteriorate, if necessary, their call will then be re categorised.

“We have recently spoken publicly about the current high demand and how unfortunately, this could cause delays for some. We take all complaints about the service extremely seriously.”

 

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